Reservation Cancellation Policy

1. Lunch Reservation:
If a guest decides to cancel their lunch reservation, they must do so at least one day before the reservation date.
If the cancellation is made within 24 hours of thereservation date, the guest will be charged a cancellation fee equivalent to 100% of the reservation fee for lunch.

Explanation: This policy ensures that guests who cancel their lunch reservation within a short notice period are subject to a cancellation fee.
The fee is meant to compensatefor the potential loss of revenue that the restaurant may incur due to the cancellation.

2. Dinner Reservation:
Similar to lunch reservations, if a guest wants to cancel their dinner reservation, they must do so at least one day before the reservation date.
If the cancellation is madewithin 24 hours of the reservation date, the guest will be charged a cancellation fee of ¥3,000 per person.

Explanation: The dinner reservation cancellation policy is designed to protect the restaurant from potential revenue loss.
By imposing a cancellation fee, the restaurant aims to discourage last-minute cancellations and ensure that guests honor their reservation commitments.

3. Private Party Reservation:
For private party reservations, a different cancellation fee structure applies.
If the cancellation is made up to one week before the party date, a cancellation fee of 50% of the agreed party amount will be charged.
If the cancellation is made up to three days before the party date, a cancellation fee of 100% of the agreed party amount will be charged.

Explanation: Private party reservations require extensive planning and preparation.
Therefore, the cancellation fee structure for these reservations is stricter than regular lunch or dinner reservations.
This policy incentivizes guests to honor their commitments and minimizes the impact of cancellations on the restaurant’s operations.

Payment for Private Party:
If payment is made on the day of the party, no additional charges will be added to the agreed amount.

Explanation: To provide flexibility for guests, the restaurant allows payment to be made on the day of the private party without any additional charges.
This ensures that guests can settle their payment conveniently without incurring extra costs.

If payment is made by invoice at a later date, a 10% service charge will be added to the agreed amount.
The payment should be settled via bank transfer to the designated company bank account.

Explanation: If guests choose to make payment for the private party through an invoice at a later date, a 10% service charge will be added to the agreed amount.
This charge covers administrative costs associated with processing the payment.
Guests are required to settle the payment via bank transfer to the designated company bank account.

Please be aware that all rights and copyrights are reserved exclusively for Bargator Company and Sphinx Restaurant.

Explanation: This statement emphasizes that Bargator Company and Sphinx Restaurant hold exclusive rights and copyrights over the reservation policy and the operation of the establishment. It ensures that the policies and operations of the restaurant are protected under intellectual property laws.

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